Nyxo Terms Of Service
Effective date: 09 April 2026. These terms apply to all users, tenants, and authorized operators using Nyxo products and services.
1. Service Scope
Nyxo provides software services for hospitality operations, including point-of-sale, backoffice workflows, and tenant administration features.
2. Account Responsibilities
Account owners are responsible for authorized access, credential security, and accurate billing and contact details.
3. Subscription And Billing
Subscription fees, renewal periods, and feature allocations are governed by selected plans in Nyxo IdP and related billing records.
4. Data And Security
Nyxo applies reasonable technical and organizational safeguards. Customers remain responsible for lawful data handling by their own staff and operators.
5. Service Availability
Nyxo targets high availability. Live availability updates are published via Uptime Kuma at uptime.nyxo.co.za/status/nyxo-pos.
6. Acceptable Conduct
Users must comply with applicable laws and Nyxo policies and may not abuse, disrupt, or attempt unauthorized access to the platform.
7. Contact
Questions about these terms: support@nyxo.co.za or submit via Zoho Desk support portal.