Nyxo Privacy Policy

1. Information We Process

Nyxo processes account details, operational records, billing metadata, and technical logs needed to deliver and secure platform services.

2. Why We Process Data

We process data to provide services, authenticate users, maintain platform health, support billing, and improve reliability and product performance.

3. Data Sharing

Nyxo shares data with trusted processors only where necessary for hosting, billing, monitoring, and regulated service delivery.

4. Retention And Security

Data retention aligns with legal, operational, and contractual obligations. Security controls include access management, auditability, and encryption where applicable.

5. Your Rights

Users and customers may request access, correction, or deletion subject to legal and contractual limitations by contacting support@nyxo.co.za or via Zoho Desk support portal.